Privacy notice

Last updated: [date]. This notice covers this website (supporttech.uk). The FieldIQ app at app.fieldiq.co.uk has its own terms and privacy information.

Who we are

Support Technology Systems Ltd is the data controller for personal information collected through this website. Company number 00000000, registered office [address]. Contact: info@supporttech.uk.

What we collect and why

When you use the contact form we receive your name, email address, company name (if you give it) and your message. We use these only to reply to your enquiry and keep a record of our correspondence. Our lawful basis is legitimate interests: responding to people who contact us.

Our web host keeps standard server logs (such as IP address, browser type and pages requested) for security and to keep the site running.

Fonts

This site loads its fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. See Google's privacy policy for how they handle this.

Cookies

This site doesn't use advertising or analytics cookies. Sending the contact form sets one temporary session cookie, used only to stop repeated submissions, which is deleted when you close your browser.

How long we keep it

We keep enquiry emails for up to [24 months] unless you become a customer, in which case we keep them for as long as needed to provide our service.

Who we share it with

We don't sell your information. It's stored with our email and hosting provider (Fasthosts Internet Ltd, UK) and isn't shared with anyone else unless the law requires it.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing info@supporttech.uk. If you're unhappy with how we've handled your information you can complain to the Information Commissioner's Office at ico.org.uk.